Who are ‘we’?
RNLI is The Royal National Lifeboat Institution, a charity registered in England and Wales (209603), and Scotland (SC037736). Registered Charity number 20003326 in the Republic of Ireland
RNLI Shop is a trading name of RNLI (Sales) Limited, a company registered in England and Wales at West Quay Road, Poole, Dorset, BH15 1HZ; Reg. Co. number 2202240
RNLI College Limited is a company registered in England and Wales at West Quay Road, Poole, Dorset, BH15 1HZ; Reg. Co. number 7705470
What are ‘cookies’?
Cookies are text files that contain two pieces of information. A site name and a unique user ID. By user unique ID we are referring to your IP address. This is defined as personal data. Please see our Privacy and Security Policy to see how we handle your personal data.
When you visit our site and accept our cookies, they are downloaded onto your device. This ensures that future use of the site is quicker, easier and more personable.
What are these cookies used for?
- avoid lengthy registration/personalisation of the site each time you visit;
- recognise you when you login/visit and make it easier for you to access your account information;
- estimate our audience size and patterns;
- ensure that you are not asked to register twice;
- control how often you see similar adverts;
- track preferences so we can improve and update our websites;
- track the progress and number of entries in some of our promotions and contests.
You don’t need cookies to navigate the site, although you may not be able to have a full customer experience.
What cookies do we use?
|Cookie name||Cookie type||Does it hold personal data?||What personal data does it hold?||When does it expire?|
|Donator||This cookie is set once a user has donated.||No||N/A||60 days|
|emergency_appeal||This cookie is set when the user has dismissed the emergecy popup modal||No||N/A||Default is 24 hours|
|_hjMinimizedPolls||This cookie is set once a visitor minimises a feedback poll widget.||Yes||IP Address||1 Year|
|_hjDonePolls||This cookie is a hotjar cookie and it is set once a visitor completes a poll using the feedback poll widget.||Yes||IP Address||1 Year|
|_hjIncludedInSample||This session cookie is set to let hotjar know whether that visitor is included in the same which is used to generate heat maps and recordings etc.||Yes||IP Address||Sessional|
|_ceir||Crazy egg cookie that determines and tracks whether a visitor has visited the site before.||Yes||IP Address||5 Years|
|_Utma||Google Analytics- This defines a source.||No||N/A||Sesssional|
|_utmb||Calculates how long a visit takes by using a time stamp.||Yes||IP Address||Sessional|
|_utmc||Works with the _utmb cookie to determine how long a visit takes.||Yes||IP Address||30 mins after session ended.|
|_utmt||Tracks and logs events related to Google Analytics.||No||N/A||Sessional|
|_utmz||Keeps track of where the visitor originated from and what search engine was used.||Yes||IP Address||6 months|
|_dc-gtm_||Google Analytics ID. The cookies only appears on sites that integrate Google Analytics via Google Tag Manager.||No||N/A||Sessional|
|_ga||Google Analytics uses this cookie to distinguish users and has an expiration of 2 years. This is responsible for ensuring session data reaches its correct destination.||No||N/A||2 years|
|_gat||The cookie controls the number of requests received and made by Google Analytics cookies.||No||N/A||After 10 minutes|
|Google Analytics uses this cookie to distinguish between users and has an expiration of 24 hours.||No||N/A||24 hours|
|ASP.NET_SessionId||A session cookie, that logs a unique session.||No||N/A||Sessional|
|SC_ANALYTICS_GLOBAL_CC||This is a single content management system cookie and identifies repeat visits from a single user.||No||N/A||10 Years|
|Cookie Banner||This enables the cookie banner to show if the visitor has not seen the banner and will not show if the visitor has seen the banner.||Yes||IP Address||1 Year|
|DotomiUser||These cookies are linked to advertising the brand or the products when you leave the site.||Yes||IP Address||1 Year|
|__RequestVerificationToken||This is an anti-forgery token.||Yes||IP Address||Sessional|
|muid||SMS launch alerts session maintenance cookie||No||N/A||65 minutes|
|_gcl_au||Campaign manager uses this cookie to see actions of users who visit your site after viewing or clicking on an ad.||No||N/A||Click = 30 days, Impression = 14 days|
|_gcl||Campaign manager uses this cookie to see actions of users who visit your site after viewing or clicking on an ad.||No||N/A||Click = 30 days, Impression = 14 days|
|_fbp||This cookie is used to measure, track and retarget with Facebook ads.||Yes||IP and your Facebook details. This is liable of Facebook.||28 days|
|RNL-HJID||This cookie allows Hotjar data to be associated with Google Analytic sessions.||No||N/A||1 year|
|PaidCustomer||The cookie is used to identify users that have donated.||No||N/A||1 year|
|pageviewCountRNLI||This cookie tracks the number of pageviews in a session to deliver a poll determined on how many pages are viewed.||No||N/A||1 day|
Do cookies make my devices less secure?
Cookies are specific to the server that creates them and cannot be accessed by other servers, which means they cannot be used to track your movements around the web. The Cookies are only deployed on the site to make the experience better for you, along with collecting statistical data for the programs benefit. For example: How many visitors the site receives a week.
There is always a risk that a cookie can be hacked or forged, and we can assure you that we have taken all possible steps in our power to reduce the likelihood of someone being successful in doing so.
Do I have to provide consent?
Changing your browser settings is your opportunity to opt out. If you don’t alter your settings and continue to use our website then this will infer that you have consented to us using cookies.
You can change your browser settings through entering the menu tab and going through to your settings. This is different for ever browser. Therefore, please use the links below to determine which one works for you:
- Internet Explorer cookies information
- Chrome cookies information
- Firefox cookies information
- Safari cookies information
- ICO Cookies
Share buttons and Third parties
We do not control the dissemination of these cookies and you should check the relevant third party website for information about these.
Where can I find out more information?
You can find out more information about managing cookies on your devices at the following websites: